Feedback from previous guests about their experience.
82%
liked the hotel and would stay again
Great location
Japanese style beds
Limited dining
Facilities need improvement
8.2/10
Great
Rooms
8.7
Location
9.5
Service
9.0
Dining
7.2
Guest reviews
8.2/10
based on 10 reviews
8.1
8.1/10 based on 1471 reviews
William
United States,
May
2024
9.0/10
The hotel has Japanese style beds and big windows offering a great window view. The service is exceptional with housekeeping, airport shuttle, and tours/ticket assistance available. The location is fantastic, near two major malls and close to the Metro subway system. Dining options include a nearby Starbucks and fresh-cracked eggs. The facilities are top-notch.
Rooms
9.0
I loved the Japanese style beds and the big windows that provided a wonderful view.
Service
9.0
The service was outstanding, with efficient housekeeping and helpful staff ready to assist with airport shuttle and tours.
Location
10.0
The location is ideal, with easy access to most places, two major malls nearby, and the convenience of the Metro subway system.
Dining
8.0
Dining options were great, including a nearby Starbucks and delicious fresh-cracked eggs.
Facilities
9.0
The facilities were excellent, providing everything I needed for a comfortable stay.
Edwin
United States,
May
2024
8.6/10
I had a wonderful stay at this hotel. The location is perfect, close to two major malls and the Metro subway system, making it super convenient to explore the city. The rooms are spacious with beautiful big windows offering a lovely view, and the Japanese style beds were a unique touch. The service was top-notch with excellent housekeeping and helpful staff. However, the dining options were limited to the nearby Starbucks, and I wished for more diverse choices. The facilities were great, but there was an additional charge for the paid airport shuttle service.
Rooms
9.0
The rooms are spacious with big windows providing a nice view. The Japanese style beds were a special touch.
Service
9.0
The service was excellent, especially with great housekeeping and a convenient paid airport shuttle available.
Location
10.0
The hotel's location is fantastic, near two major malls and close to the Metro subway system, making it easy to get to most places.
Dining
7.0
Dining options were limited to the nearby Starbucks, so more variety would have been appreciated.
Facilities
8.0
The facilities were great overall, with added value in services like the paid airport shuttle.
John
United States,
February
2024
8.2/10
I had a delightful stay at the hotel with its clean and comfortable rooms, friendly staff, and great location near the Metro subway system and two major malls. The dining experience at the nearby Starbucks was fantastic, offering mouth-watering dishes. However, the paid airport shuttle service was a bit pricey, and the facilities could use some improvement.
Rooms
8.0
The Japanese style beds were cozy, and the big windows provided a lovely view.
Service
9.0
The housekeeping service was excellent, and the airport shuttle was convenient.
Location
9.0
The hotel is conveniently located near the Metro subway system and two major malls, making it easy to access most places.
Dining
8.0
The dining experience at the nearby Starbucks was superb, with mouth-watering dishes.
Facilities
7.0
The facilities were decent but could use some upgrades to enhance the overall guest experience.
Sean
United States,
January
2024
8.0/10
My stay at the hotel was fantastic! The location was amazing, near two major malls and close to most places. The rooms were spacious and had big windows with beautiful views. The Japanese-style beds added a unique touch to the room. The service was top-notch, offering great housekeeping and convenient airport shuttle services. However, the dining options were limited to nearby Starbucks, and the English muffins were not to my liking.
Rooms
8.0
The rooms were spacious and had big windows offering great views. The Japanese-style beds were a nice touch.
Service
9.0
The service was excellent, with prompt housekeeping services and convenient airport shuttle options available.
Location
9.0
The hotel is conveniently located near two major malls and close to most places. The Metro subway system is easily accessible from the hotel.
Dining
6.0
Dining options were limited to a nearby Starbucks, and the English muffins didn't meet my expectations.
Facilities
8.0
The hotel facilities were modern and well-equipped, offering a comfortable stay.
Nicole
United States,
January
2024
8.8/10
I had a wonderful stay at this hotel. The rooms were spacious and had big windows offering a lovely view. The Japanese style beds added a unique touch to the room. The service was exceptional, with efficient housekeeping and tour assistance available. The hotel's location near two major malls and the Metro subway system made it convenient to explore the city. The dining options were excellent, especially the vegan pizza available nearby. The facilities were top-notch, offering everything I needed for a comfortable stay.
Rooms
9.0
The rooms were spacious with big windows providing a stunning view. The Japanese style beds added a cozy feel to the room.
Service
9.0
The service was outstanding, from the attentive housekeeping to the helpful tour assistance provided.
Location
9.0
The hotel's location near two major malls and the Metro subway system made it very convenient to access most places in the city.
Dining
8.0
I enjoyed dining at the nearby Starbucks, and the vegan pizza available was a delightful option for those looking for something different.
Facilities
9.0
The facilities at the hotel were excellent, providing everything needed for a comfortable and enjoyable stay.
Harvey
United States,
October
2023
8.6/10
I absolutely loved my stay at this hotel! The location was superb, close to the Metro subway system and near two major malls, making it convenient to get around. The rooms were cozy with big windows offering a stunning view, and the Japanese style beds added a unique touch. The service was top-notch, especially the efficient housekeeping and the availability of airport shuttle service. However, the dining options were quite limited, but the grilled fish I had was delicious. Overall, a great value for money with fantastic facilities.
Rooms
9.0
The rooms had big windows with a fantastic view and Japanese style beds.
Service
9.0
The housekeeping was efficient, and the airport shuttle service was very convenient.
Location
9.0
The hotel's location near the Metro subway system and major malls made it very convenient to access most places.
Dining
7.0
I enjoyed the grilled fish, but the dining options were a bit limited.
Facilities
9.0
The facilities were excellent, enhancing the overall experience.
David
United States,
August
2023
8.8/10
I had a fantastic stay at the hotel! The location is superb, close to major malls and the Metro subway system. The rooms are cozy with a touch of Japanese style beds but offer stunning window views. The service was top-notch, including prompt housekeeping service and convenient paid airport shuttle options. I just wish the dining options were more varied. The facilities were excellent, making it a great value for the money spent.
Rooms
9.0
The rooms were cozy with a Japanese-style touch and featured amazing window views.
Service
9.0
The service was impeccable, with great housekeeping and convenient paid airport shuttle service.
Location
10.0
The hotel's location is superb, close to major malls and the Metro subway system, making it convenient to access most places.
Dining
7.0
The dining experience at the nearby Starbucks was convenient but lacked variety, opting for traditional bread.
Facilities
9.0
The hotel provides great facilities, ensuring a comfortable and enjoyable stay.
Wesley
United States,
August
2023
8.0/10
I had a wonderful stay at this hotel! The location was superb, close to major malls and the Metro subway system, making it convenient to get around. The rooms were cozy with traditional Japanese style beds and stunning views from the big windows. The service was exceptional, especially with the helpful housekeeping and available airport shuttle. However, the dining options were limited, and the facilities could use a bit of an upgrade.
Rooms
8.0
The rooms were beautifully designed with Japanese style beds and lovely views from the big windows.
Service
9.0
The service was top-notch, with attentive housekeeping and a convenient airport shuttle service available.
Location
9.0
The hotel's location was fantastic, close to major malls and the Metro subway system, making it easy to reach most places.
Dining
7.0
The dining options were a bit limited, but the nearby Starbucks provided a convenient alternative for a quick bite.
Facilities
7.0
The facilities were decent, but could benefit from some improvements to enhance the overall guest experience.
Great location
Limited dining
Richard
United States,
July
2023
9.0/10
I absolutely loved my stay at this hotel! The location is superb, close to the Metro subway system and near two major malls, making it super convenient to explore the city. The rooms were cozy with Japanese style beds and large windows offering a great view. The service was exceptional, especially with the efficient housekeeping and helpful tours/ticket assistance. The dining experience at the nearby Starbucks was delightful with fresh croissants. The facilities were top-notch, providing everything I needed for a comfortable stay.
Rooms
9.0
The room was cozy with Japanese style beds and large windows offering a great view.
Service
9.0
The service was exceptional, especially with the efficient housekeeping and helpful tours/ticket assistance.
Location
10.0
The location is fantastic, close to the Metro subway system, most places, and near two very major malls.
Dining
8.0
The dining experience at the nearby Starbucks was delightful with fresh croissants.
Facilities
9.0
The facilities were top-notch, providing everything I needed for a comfortable stay.
Brad
United States,
July
2023
8.4/10
I absolutely loved my stay at this hotel! The location is superb, close to the Metro subway system and two major malls, making it incredibly convenient for exploring the city. The rooms were cozy with Japanese-style beds and big windows offering a lovely view. The service was top-notch with excellent housekeeping and convenient airport shuttle services available. However, the dining options were a bit limited with only fresh cream cakes at the nearby Starbucks. Overall, great value for money with a few minor drawbacks.
Rooms
9.0
The rooms were beautifully appointed with Japanese-style beds and offered a stunning window view.
Service
9.0
The service was exceptional, especially the housekeeping and convenient airport shuttle services.
Location
10.0
The hotel's location is superb, being close to the Metro subway system and two major malls, making it easy to reach most places in the city.
Dining
6.0
The dining experience was limited to fresh cream cakes at the nearby Starbucks.
Facilities
8.0
The hotel offers great facilities to enhance your stay.
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